Most retail owners and leaders were born in the 50’s, 60’s or 70’s making them part of the “Baby Boom” or “Gen X” generations. These people grew up in a time when the economy allowed them to be upwardly mobile and well educated. Boomers and GenX’ers also tend to be highly loyal employees who will […]
Multi-unit retail managers and store owners have to deal with the issue of employee theft on a regular basis. In fact, a study conducted by a leading university estimated that employee theft is responsible for 47 percent of retail store inventory shrinkage. That represents in excess of 20-billion dollars per year across the retail […]
Virtually every day our team of retail training experts delivers on-site training seminars and designs on-line retail courses that are focused on helping companies improve customer service, increase revenue, grow gross profit and reduce expenses. In our role as retail training consultants, we also help many companies build and develop their own proprietary employee programs. […]
Every year retailers lose millions of dollars to employee theft, shoplifting and other sources. The good news is that through increasing awareness and taking simple actions much of this loss can be prevented. Through a partnership agreement with the Loss Prevention Academy, Retail Training Services is proud to announce that it is offering a […]
Recent studies highlight the importance of retail companies adopting a blended learning approach to training their retail sales employees and retail operations team members. This includes ensuring that the training is aligned to both real-world targets and job activities. Research by sales training experts has found that 87% of the learning that takes place […]