I was speaking with a retail owner a few days ago when they mentioned that they just can’t seem to get their team members excited about participating in any form of retail sales training or product certifications. Interestingly enough the conversation had started with the retailer asking me for tips on getting his payroll under […]
Whether it is to discuss a new promotion, train on new products, to review new operations practices or to pump-up the team for a big selling day, often the best way to get retail employees on the same page is by holding a store meeting. Now we have all been in bad meetings that […]
Managing and leading retail team members has its challenges – especially when your employees aren’t meeting expectations or performance targets. Whether it is due to a lack of experience, personal relationships, or a fear of failure, many retail managers struggle with performance management. But the bottom line is that poor performance ultimately impacts the employee, […]
Maintaining a high inventory turnover is one of the key measurements that retail consultants use to determine the overall health of a retail business. Defined as the number of times a store’s inventory is sold within a given period of time, some retailers are able to turnover their inventory as much as 12 times a […]
Selling the same products to the same customers within the same four walls can be mundane and boring. The same can be said about retail sales managers who see the same people each and every day. Get your retail sales associates reenergized and excited about customer service and selling with these fun activities: 1. Add-on […]