Retail Training Sometimes the best way to learn how to do something is to first learn what NOT to do. This tip applies to most things in life and it also applies to retail training using e-Learning. Tip One – Don’t Waste Your Time or Money At the top of our list for things […]
We call the holiday selling season the Golden Quarter. And you can make the most of it by implementing these Holiday retail selling tips. 13 Ways to Increase Holiday Sales for Retailers 1) Attempt to add-on to every sale. Pick one or two high margin items that are fun and unique and suggest […]
As retailers we all understand – and speak to – the importance and value of providing great customer service. But the fact is that too few of us put our words into action. I know that almost every time my friends and neighbors come home from a shopping excursion they can’t wait to tell me […]
A number of years ago a major consumer electronics retailer did an extensive review of the sales practices in their stores. While they found that over 80% of their customers came to their retail locations with an intent to buy, just over half of them – or 42% of total foot traffic – actually did […]
Virtually every day our team of retail training experts delivers on-site training seminars and designs on-line retail courses that are focused on helping companies improve customer service, increase revenue, grow gross profit and reduce expenses. In our role as retail training consultants, we also help many companies build and develop their own proprietary employee programs. […]