Recent studies highlight the importance of retail companies adopting a blended learning approach to training their retail sales employees and retail operations team members. This includes ensuring that the training is aligned to both real-world targets and job activities. Research by sales training experts has found that 87% of the learning that takes place […]
Overcoming the Myths of Retail Training In a world of shrinking budgets, increased demands and fewer staff retail training companies like ours are often asked “what is the best way to achieve a good return on investment for the training dollar.” The reason retailers are concerned about their training investment is because they may have […]
Like all companies, retailers want to feel confident that their investments will pay off in higher revenue and bigger profits and as retail training consultants we are regularly asked “What type of ROI can we achieve if we implement a new sales or retail management training program?” The core issue around some retailers’ fear of […]
I was taking my car in for service the other day for its 50,000 mile check- up when I noticed that behind the service desk the dealer had hung the certificates that proved that their various mechanics had completed the training for repairs ranging from brake jobs to transmission rebuilds to body work. It got […]
We recently moved into a new home and my wife has had me busy working on her “Honey Do” list. This last weekend it was painting the family room. Now if there is one thing I truly hate it is painting. The taping…the ladders…the scaffolding…the drop cloths…the paint in my hair. Plus…the NFL playoffs were […]