As a retail leader you oversee the activities of any number of sales or customer service associates. And of course you know that having properly trained and motivated retail team members will ensure your customers are receiving the best service possible. Of course that drives sales and profits, but it also has side benefits. […]
Retail Training Sometimes the best way to learn how to do something is to first learn what NOT to do. This tip applies to most things in life and it also applies to retail training using e-Learning. Tip One – Don’t Waste Your Time or Money At the top of our list for things […]
Should you invest in on-line retail training courses? If you want to improve productivity, increase sales, drive profits and enhance customer experience, then the answer is “Yes!” Commonly called e-learning, smart retailers of all sizes and styles are investing in on-line training. By the end of this article, you’ll see why so many people are […]
Running a retail store involves overseeing the selling activities of your sales staff. When you have properly trained and motivated sales associates, you ensure your customers are receiving the best product and service information possible – and that leads t bigger and better results In addition, highly trained sales associates make your job as a […]
It seems that the retail environment is increasingly challenging every day. With retailers being squeezed by competition from the Internet, being challenged to defend their base of established customers and facing difficulties navigating new marketing programs it is becoming clear that the best way to differentiate their businesses is by providing a top quality customer […]