Improve Your Retail Employee Incentive Programs

Many highly successful independent and chain retailers attribute much of their success to management incentive programs that produce higher compensation potential, stronger company loyalty and better financial results that benefit both the company and the employees.   There is no magic formula for creating an incentive program to fit every situation, but most operators agree […]

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Are you prepared for a POS crisis?

Last week I was shopping at the local branch of a national retailer. As I was standing in line at the checkout counter, the clerk was clearly frustrated. After a few minutes she announced to me and the other customer in line with me that she would be unable to help us with our purchases […]

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Why Retailers Need to Train on Social Media

The Internet and social media have changed the way individuals, including your employees, communicate with each other and the rest of the world. Whether it is Facebook, YouTube, Vine, Instagram or any of any number of social media outlets, retail companies need to recognize that with today’s technology, what goes on in your business could […]

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7 Tips to increase retail sales at the point of purchase

One of the most common areas to neglect solid marketing messages is right at the point of purchase.   In a recent study, mass merchandisers discovered that 66% of all purchasing decisions are made in store and 53 percent of those purchases are made on IMPULSE! So it makes perfect sense to concentrate some of […]

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How Not To Worry About Payroll And Retail Productivity

Ask any retailer what their biggest concerns are and controlling payroll cost while boosting productivity is likely to be one of their key concerns. New minimum wage increases in many U.S. locations will make this even more of an issue in 2015.   That is why as retail training consultants we are often surprised to […]

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